Privacy Policy

1. What information we collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you request a quote

• Your postcode and garden details when requesting a quote

• Payment information when you purchase our services

• Communications you send to us by email or through our website

We also automatically collect certain information when you visit our website, including IP address, browser type, and pages visited.

2. How we use your information

We use the information we collect to provide, maintain, and improve our services; communicate with you about your garden and our services; send you promotional communications (with your consent); and comply with legal obligations.

3. Data retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Client records are typically retained for seven years.

4. Your rights

Under UK GDPR, you have the right to access, correct, or delete your personal data; object to processing; and data portability. To exercise these rights, contact us at privacy@agrovia.co.uk.

5. Cookies

We use essential cookies to make our website work and analytics cookies (with your consent) to understand how visitors use our site. You can control cookies through your browser settings.

6. Contact

For any privacy-related questions, contact us at privacy@agrovia.co.uk or write to us at our registered address.